How to mistake proof your process or services? Poke Yoke

Poke Yoke, is a concept of making sure there are no mistakes in process/services. Poke Yoke, is often known as “mistake proof”. Let me start here with very simple example: In kitchen, there are two tab for water. One is for hot and other is for cold. If nothing is mark or mention on them, Read more about How to mistake proof your process or services? Poke Yoke[…]