Resource: Self Directed Work Teams (SDWT) , Why SDWT is Better ? , Benefits of Self Directed Work Teams, HOW TO ACHIEVE TEAM SYNERGY, Teamwork Principles, Team Structure & Team Leader , Team Leader Role , Team Leader Responsibilities
Self Directed Work Teams (SDWT)
• A self‐directed work team (SDWT) is a small number of people, with different skills and talents, brought together to cooperatively work on a specific project or goal. They have a high degree of autonomy for work results and they operate without the typical amount of micro‐management and managerial supervision.
Why SDWT is Better ?
• A team of average individuals with outstanding teamwork will outperform a team of egoistic superstars with no team synergy! SDWT lays the foundation for extraordinary teamwork by providing the autonomy for the team to share rewards and take responsibility for results. SDWTs motivate, coordinate, solve problems, and make decisions better than individuals by themselves.
Benefits of Self Directed Work Teams
• increased quality • reduced waste and scrap
• faster responses to customer needs
• reduced machine down time
• increased customer satisfaction
• increased efficiency
• attraction of additional and productivity new customers
• reduced costs
• higher employee retention and reduced turnover
HOW TO ACHIEVE TEAM SYNERGY
• Make sure the team has a challenging goal to achieve.
• Ensure all team members understand the goal and are committed to it.
• Provide the necessary training to master the needed skills.
• Stay the course even when things are tough. Keep all eyes on the prize.
• Resolve conflict before it distracts people and splits the team.
• Measure the team’s progress, and make the score is known to all.
• Ask team members for their input and find out what they need to win.
• Encourage diversity of styles within a shared dedication to the goal.
• The team coach’s role is to motivate and guide, but not to hold members’ hands.
• Celebrate small wins until you achieve the big one.
• Conflict is not necessarily a bad thing. Used constructively, it gives us an opportunity to sharpen our teamwork.
• Power comes not only from formal authority. All team members must develop and demonstrate leadership within their own spheres of responsibility.
• Communication is the lifeblood of successful teams. As a team member you must always Listen Well and Speak Up.
• “Teams that Play Together Stay Together” – seize every opportunity to share life as a team.
• Problem Solving should be the same as Learning – every team must solve problems, learn together and grow together.
• Balanced reciprocity plus obligation to build together is the glue that holds teams together.
Team Structure & Team Leader
• Operational teams are responsible for:
– All daily production activities
– Measuring and tracking performance SQDCM, as well as meeting goals
– Making improvements to SQDCM
• The Team Leader is responsible for coordinating activities of the team and developing skills of team members
SQDCM = Safety, Quality, Delivery, Cost & Morale
Who Answers when a Team Member Calls for Help?
• The Team Leader is the first to respond every time!
Team Leader Role
• The Team Leader:
– Trains team members in their work
– Knows all the jobs for the team
– Answers calls for assistance
– Replaces absent team members
– Has excellent problem solving skills
– Develops the problem solving skills of the team
– Coordinates the team in problem solving and Kaizen
Team Leader Responsibilities
• The Team Leader:
– Develops multi skilled workers
– Tracks training programs – maintains the training matrices
– Plans for job rotations
– Assures that operating system elements are followed
– Does not scheduled overtimes
– Does not gives official performance reviews
Self Directed Work Teams (SDWT) and High Performance Teams evolve as formal organizational forms where high autonomy teams are charged with accountability and rewarded for specific results in a team culture and process of self‐management.